Customers in the UK are lucky in that our factory is located here. This enables us to deliver our electric bicycles fully assembled in a large carton from the factory straight to your door free of charge! The bike will arrive fully assembled but flat packed, meaning all you need to do is straighten the handlebars, add the pedals and tighten.
Customers outside mainland UK will have their bikes 85% assembled. This is to reduce the size of the carton and thereby reducing the shipping costs for overseas customers. In addition to the handlebars and pedals, the front wheel will also need to be installed. If you have built bikes before, this will not be a problem for you. Alternatively, you can always seek assistance from your local bike shop who will do this work for a small fee.