Parts and Accessories

Depending on the length of your journeys- we would estimate up to 1000 full charge cycles if properly maintained. If you have any questions, please get in touch.

Regulation in the UK/EU restrict ebikes to 250W power and 15.5mph speed. This covers public roads and cycle paths/ shared use paths. Having said that, our ebikes can be de-restricted for higher speed & power when used off-road. CycloTricity is the only manufacturer to offer a dual mode so you can get more out of your ebike where it is safe and legal to do so.

As long as you ensure you are using the 250W on-road mode, no licence, insurance or road tax is required for riding on UK roads or cycle paths. The rider must also be over 14 years of age.

This depends on the type of battery you select. Based on a rider weiging 75kg and cycling on smooth flat terrain with minimal stops/starts, the following guide is what you should expect from most ebike systems (please note most manufacturers exaggerate the milage, so it’s best to focus on comparing the battery spec instead of comparing the milage figure. Most experts agree that the following battery spec would roughly yield the following milage on an ebike); 36V/9Ah battery 25-30 miles, 36V/11Ah battery 30-35 miles, 36V/15Ah battery 40-45 miles. 36V/17Ah battery 45-50 miles. These will vary slightly depending on the level of assistance given by the motor and the use of a throttle.

When you first receive your new equipment, charge the battery for 12 hours and then use your ebike until fully discharged. Do this 3 times. Afterwards, you can charge it as and when is necessary. Usually 3-4 hours would suffice. If you intend to leave the battery inactive for a prolonged period, make sure you store it with 50% charge. Make sure you charge it for 1 hour once a month until you start using your product more frequently again. These tips will extend the life of your battery.

The shipping note emailed to you contains the tracking number and the name of the courier company. Delivery is next working day, unless it extends over a UK holiday. We use TNT for overseas deliveries, Tuffnells for bikes and APC for kits, parts and folding bikes.