This means either the brake levers are slightly pressed or faulty, or the throttle is loose or faulty. Do the following tests:
1- Unplug the brake levers. Does this solve the problem?
2- Unplug the throttle from the system cable and the system cable from the controller. Plug them back in again.
If the above doesn't help, please send us the throttle for repair/replacement:
1- Copy the link of this page from your browser. Contact us with a brief explanation and include the link of this page with your support request.
2- A technical advisor will be allocated to you and will contact you very soon. They will personally manage your case until it is resolved.
3- If your product is under warranty, our technician will provide you with a unique number and a form which you must include with the items you send back to us. Please note, you must also provide proof of purchase with any items you send back under warranty.