Batteries usually have two fuses, an input fuse and an output fuse. If the battery doesn't take charge, it is most likely because the input fuse needs to be replaced. The input fuse is located in different places depending on which type of battery you have. If you are unable to locate it, please do not attempt to open the shell of the battery. Please contact us and we'll arrange to have the fuse replaced for you:
1- Copy the link of this page from your browser. Contact us with a brief explanation and include the link of this page with your support request.
2- A technical advisor will be allocated to you and will contact you very soon. They will personally manage your case until it is resolved.
3- If your product is under warranty, our technician will provide you with a unique number and a form which you must include with the items you send back to us. Please note, you must also provide proof of purchase with any items you send back under warranty.